The Store Manager is responsible for both providing, and training our staff on what it means to provide, exemplary selling and customer service. They are responsible for improve the productivity and profitability of the store, while always striving to give our customers the best experience possible. The Store Manager is responsible for ensuring that the customer is given product recommendations, and solves any issues by working proactively with staff, and serving as a role model of best-practice retail execution. The Store Manager’s overall focus is on sales, service, and relationship-building at all times. The Store Manager serves in a leadership role within the store by sharing product knowledge, reading and incorporating store communications, and managing tasks as assigned by the District Manager, including ensuring that the store is operating at all posted hours. 

Additionally, the Store Manager is responsible for all inventory management procedures, conducting product sets, stocking product, housekeeping and ensuring that stockroom duties are accomplished as identified or assigned. The Store Manager also works closely with the Director of Retail and is responsible for understanding and executing the organization’s Business Insight Cycle.