Position Overview: Brand Representative (Sales Associate)

Reporting to the Store Leadership, the Brand Representative (Sales Associate) drives revenue and provides guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Consistently achieves individual sales associate goals, which support store goals.

What We Offer

• Competitive base pay 
• Generous associate discount
• 401k with company match
• Advancement opportunities

People

• Provides excellent guest service by anticipating guest’s needs, exceeding expectations, and adhering to the Altar’d State service standards
• Acknowledges, interacts and builds relationships with guests; creates guest loyalty
• Consistently receives positive, unsolicited guest feedback
• Communicates effectively with store management and guests
• Treats others fairly, with respect, and values differences; does not pass judgment on potential guests
• Supports an environment of learning and trust by acting as a positive role model for all fellow sales associates

Process

• Completes opening/closing procedures and sales associate tasks as directed by management with a guest focus
• Is able to locate merchandise effectively and maintain organization
• Is able to perform register transactions quickly and efficiently
• Is able to process transactions accurately, as well as handle cash and provide change without error
• Adheres to loss prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect Company assets
• Maintains a safe work environment and reports any potential hazards to leadership
• Participates and assists in the preparation for the stores’ inventory
• Reports to work as scheduled; records time worked accurately by using Altar’d State’s time and attendance system; remains flexible to the needs of the business

Presentation

• Assists in the construction of merchandising and window displays
• Maintains a clean and presentable store environment
• Represents the brand by adhering to appropriate standards of dress and grooming

Qualifications

• Brand Representatives (Sales Associates) must be at least 18 years of age
• Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.