Road to Recovery

The health and wellness of our Kentwood commUNITY is a top priority.

We are thoroughly cleaning the entire facility nightly and have removed common area seating. In order to enforce the CDC’s social distancing recommendations, our play area will remain closed.


The mall will be operating with reduced hours – 11am-7pm (Monday-Saturday), & 12pm-6pm (Sunday)

Check back or sign up to receive our emails for updates.

Hours may vary and change. Please check with each restaurant or store for the most up-to-date news and hours.

Per the state of Michigan, in-store occupancy is capped at 25% occupancy.

Open Stores:
(TBA = To Be Announced)

  • Aldo
  • American Eagle
  • Altar’d State
  • Ann Taylor
  • Aeropostale
  • Apple
  • AT&T
  • Auntie Anne's
  • Banana Republic
  • Bare Minerals
  • Barnes & Noble 
  • Bath & Body Works
  • Bath Planet
  • Black Rock Bar & Grill - Temporarily Closed
  • Boost Mobile
  • Buckle
  • Brow Bar
  • Campus Den
  • Champs
  • The Cheesecake Factory - open for takeout or delivery
  • Chico's
  • Claire's
  • Cosmic Candy
  • Customized Teez
  • Dairy Queen
  • Dakota Watch
  • Dry Goods
  • Express
  • Foot Locker
  • Forever 21
  • Francesca's
  • GameStop
  • GNC
  • Grassy Knoll
  • Great Steak
  • Hallmark
  • H&M
  • Hollister
  • Hot Topic
  • Jamba
  • Jimmy Jazz
  • J. Crew
  • J. Jill
  • JCPenney
  • Johnston & Murphy
  • Journeys
  • Journeys Kidz
  • Justice
  • Kay Jewelers
  • Kids Foot Locker
  • Lenscrafters - open by appointment, please call 616-464-0106 or schedule an eye exam here
  • Lids 
  • LUSH
  • Lynny Nails 
  • Macy's
  • Makarios Décor
  • Massage Works
  • Masters Barber
  • Millennium Nails
  • Olga's Kitchen - open for takeout or delivery
  • On the Border - open for takeout or delivery
  • PacSun
  • Paddle North
  • Pandora
  • Piercing Pagoda 
  • Pottery Barn
  • Premier by Dead Sea
  • Red Robin - open for takeout or delivery
  • Rogers & Hollands
  • Sbarro
  • Sephora
  • Shoe Dept. Encore
  • Sleep Number Select Comfort - please call 616-949-9131 to schedule an appointment
  • Soma Intimates
  • Spencer Gifts
  • Starbucks
  • Su Alterations
  • Subway
  • Suki Hana
  • Sunglass Hut 
  • Swarovski
  • Tempurpedic
  • The Children's Place
  • The North Face
  • Torrid
  • Toysmark
  • Tradehome Shoes
  • Tricho Salon & Spa 
  • Urban Outfitters
  • Vans
  • Vera Bradley
  • Victoria's Secret 
  • Von Maur
  • Williams-Sonoma
  • Wow Sushi
  • Yankee Candle 
  • Yeung's Lotus Express
  • Zales
  • Zason Latino
  • Zumiez

  • Offering sanitizing locations throughout the property
  • We are thoroughly cleaning the entire facility nightly
  • Reduced common area seating
  • In order to enforce the CDC’s social distancing recommendations, our play area will remain closed
  • Our housekeeping partners are enhancing our cleaning and disinfecting protocols, utilizing recommended disinfectant, PH7Q
  • Requiring housekeeping and maintenance personnel wear masks and gloves.
  • Placing floor decals as a visual representation of social distancing in our food court and at common area sales locations.

    • Follow CDC recommendations
    • Use hand sanitizer
    • Practice social distancing - stay 6 ft apart
    • Wear a cloth mask
    • Regularly check this page for updates on your favorite destinations

  • Sanitize frequently with one of the following products:
    • Quat-Stat 5
    • Fight-Bac RTU
    • Triforce
    • PH7Q
  • Staff should wear cloth masks
  • Ask staff to self-report temperature prior to arriving to work.
  • Monitor staff health. If they feel ill, they should not report to work.
  • Ensure staff regularly wash hands following CDC protocols. Post the attached in the breakroom.
  • Have hand sanitizer available in store and/or know where the nearest mall sanitizer is located
  • Mark off 6 ft distance on floor for customer queuing.
  • Add plexiglass to your cash wrap.
  • Touchless payment options are preferred and recommended. 
  • Utilize our Mall2Go Contact-Free Pickup program. See participating stores here.
  • If you see something of concern, report it immediately to mall management:
  • Corporate inquiries can be sent to

 Click here to download our full re-opening protocol.

Code of Conduct

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